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Terms & Conditions
1. Network Availability: liQuidprint's goal is to maintain network availability to all servers 100% of the time. This applies to all Shared, Dedicated and Colocated hosting plans.
2. Backups: liQuidprint encourages all clients to keep backups of important data. Full backups are made weekly, and backups of new/changed data made nightly. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content information. If loss of data occurs due to an error of liQuidprint, liQuidprint will attempt to recover the date for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, liQuidprint will attempt to recover the data from the most recent archive for a $75.00 fee.
3. Fees: All Hosting services invoices will be pre-billed one month in advance of the services. All invoices will be due net 30. Any past due invoices will incur a 1.5% surcharge per month on the past due balance and hosting will be subject to suspension. liQuidprint reserves the right to increase fees, surcharges, monthly subscription fees or to institute new fees at any time upon 30 days prior notice. liQuidprint may reduce any fees at any time without notice. In the event that your account is terminated or canceled, online time credited to your account is not convertible to cash or other form of credit.
4. Bandwidth: Bandwidth usage is measured through the use of Urchin Web Reporting. Urchin reports are available for your Web site and indicate the amount of bandwidth your site uses for a given period of time. Bandwidth usage is measured by Gigabyte transferred to or from your site. Overage fees associated with bandwidth are generated at the end of the month and are charged at the rates included in the Hosting Services price list.
5. Accounts and Passwords: You are responsible for the use of each of your accounts, whether used under any name or by any person, and for ensuring full compliance with this agreement by all users of that account. A liQuidprint Hosting account may not be transferred without prior written approval from liQuidprint. You are responsible for maintaining the confidentiality of your passwords. In the event of a breach of security through your account, you will be liable for any unauthorized use of the liQuidprint Hosting service until you notify liQuidprint.
6. Termination: This agreement may be cancelled without penalty at any time by either party with 30 days written notice. Client will be required to pay all outstanding balances and any de-install charges applicable to the return of client equipment, (ie shipping, etc).This agreement may be cancelled without penalty at any time by either party with 30 days written notice.
7. Maintenance: Scheduled maintenance will be performed during a standard maintenance window on Tuesdays and Thursdays from 3AM to 6AM or with 48 hours advance notice to Client. Notice of scheduled maintenance will be provided to Client by telephone, email, or fax. The following circumstances fall under such maintenance provisions: - Upgrades of hardware or software. - Upgrades to increase capacity. - Efforts to correct the liQuidprint IP Network which are likely to cause a service outage.
As a web hosting provider to many customers, liQuidprint values its good reputation. Accordingly, it is important to us that our customers use our services and the Internet in general, responsibly and courteously. Most of our customers do so and seldom need to refer this document.. Nonetheless, the following constitute examples of unacceptable uses of liQuidprint's services, which will result in suspension, or termination of the customer's account.
8. Affronts to Etiquette: Unacceptable activities include spamming (sending unsolicited advertising to those with which the customer has no existing business relationship, posting off-topic advertising in newsgroups); spoofing (using a return email address which is not the valid reply address of the sender or sending an email message which does not contain enough information to enable the recipient to identify the party who is really sending the message; passive spamming (promoting a website hosted by liQuidprint by spamming from some other source), trolling (posting controversial messages in newsgroups to generate responses), mailbombing (inundating a user with email without any serious intent to correspond), generating a higher volume of outgoing mail than a normal user (over 10% of available system resources), and subscribing someone else to an electronic mailing list without that person's permission. A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message. Making an email address available to the public does not constitute a request to receive messages. Distribution of mass emailing programs is also prohibited. All recipients on a mailing list must have personally subscribed. Mailing lists may not be used to distribute unsolicited email. Any customer repeatedly "mailbombed" or that attracts such behavior will be asked to leave. If you are not sure if your actions will be in violation, please ask first (Abuse@liQuidprint.com).
9. Abuse of the legal rights of others: Examples of unacceptable activities in this regard include posting private information about a person without their consent, infringing intellectual property rights, defaming a person or business, and knowingly making available code which will have a deleterious effect on third party computers. liQuidprint supports free speech on the Internet, and will not suspend or cancel a customer's account simply because it disagrees with the views expressed by the customer. Where there are allegations that a customer's on-line activity has violated the legal rights of a third party, liQuidprint will not substitute itself for a court of law in deciding tort claims raised by the third party.
10. Abuse of the law: liQuidprint's services may be used for lawful purposes only. Illegality includes but is not limited to: drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEG's, ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating other state or federal law such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited. liQuidprint reserves the right to check system files, email, and other data on our servers for illegal content and materials, or for any other reasons deemed necessary.
11. Pornography: Pornography and sex-related merchandising, or links to such material, even if legal, is not an acceptable use of liQuidprint's servers.
12. Abuse of liQuidprint's Server Resources: Running programs in the background on a liQuidprint server without liQuidprint's prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, and the like are not acceptable uses of liQuidprint's servers. Further, any usage of ten percent (10%) or more of our system resources is an undue burden on our system and is unacceptable. If your usage ever exceeds ten percent (10%) of system resources, your account may be terminated immediately and without prior notice. In addition any domain that exceeds ten gigabytes of bandwidth traffic can be terminated without prior notice.
13. Hacking/Cracking: liQuidprint reserves the right to report illegal activities to any and all regulatory, administrative, and/or governmental authorities for prosecution. The following examples of unacceptable behavior are non-exclusive, and are provided for guidance purposes. If you are unsure if your actions will be a violation of our policies please ask Abuse@liQuidprint.com. Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network. Attempt to circumvent any user authentication or security of host, network, or account. Accessing data not intended for user. Probing the security of any network. Spawning dozens of processes. Port scans, ping floods, packet spoofing, forging router information, Denial of Service attacks, sniffers, flooding, spoofing, ping bombing. Promulgation of viruses. Any activity, whether or not the intrusion results in the corruption or loss of data, will be investigated and proper action taken. The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination.
14. Client Responsibility: The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. Use of liQuidprint's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of liQuidprint to provide this knowledge or support outside matter specific to liQuidprint's servers unless the Client has entered into a separate agreement with liQuidprint to provide such services.
15. IP numbers: liQuidprint maintains control and any ownership of any and all I.P. numbers and addresses that may be assigned to the client and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses.
16. Limitation of Liability: liQuidprint shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from liQuidprint's servers going off-line or being unavailable for any reason whatsoever. Further, liQuidprint shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any website from one of liQuidprint's servers. All damages shall be limited to the immediate termination of service.
17. liQuidprint shall be the sole arbiter of what is and is not a violation of these Terms of Use policies. liQuidprint reserves the right to terminate an account at any time and for any reason that causes harm to any liQuidprint customer's website. liQuidprint reserves the right to delete all content and files upon termination. liQuidprint reserves the right to withhold any pre-paid funds for any site removed for violations of these policies. liQuidprint reserves the right to refuse, cancel, or suspend service at our sole discretion. liQuidprint reserves the right to change the Terms of Use Policy without prior notice or warning. Non-enforcement of any part of the Terms of Use Policy does not constitute consent.